Dear Peter,
Please accept my apologies for the delay in receiving your XO laptop. Give One Get One was such a phenomenal success that we over-taxed our order processing and payment systems. Demand exceeded supply. Additional XO laptops are being built now and will be delivered in 45 to 60 days. If you wish to reconsider your contribution in the face of this delay, we will issue a refund to you. We have set up a dedicated phone line for these requests. The number is 1-800-883-8102. In the meanwhile, please know that laptops are in the process of going to Mongolia, Cambodia, Afghanistan, Rwanda and Haiti as part of the "give one" side of the equation. Fortunately, OLPC's mission of getting laptops to the children in these countries has not been delayed. In Mongolia, the children are already enjoying themselves and learning new things with their XO laptops. Please see: http://wiki.laptop.org/go/Ulaanbaatar . Eliminating poverty through learning is gaining wider acceptance thanks to support like yours.
Sincerely,
Nicholas Negroponte
Chairman
OLPC Foundation
Wednesday, February 6, 2008
OLPC -- Update*
There has been an obvious delay in the delivery of the XO laptop we bought from the "Give One Get One" program. Our donation has already gone to the placement of a machine being delivered somewhere in the world. Here is a message explaining the updates on the delivery delay from Nicholas Negroponte:
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